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Laura Crossett on the LIS domain

lost and found @ apple

By laura at 9:38 am on Wednesday, January 4, 2006

lost and found @ apple
Originally uploaded by newrambler.

On Monday my computer (an iBook, circa 2003) had a complete meltdown–weird static on the screen, followed by more static, followed by the computer refusing to show anything on the screen at all, or for that matter do much of anything else.

So yesterday morning I drove it over to the Apple store. I got there about five minutes before it opened, and there were already 12 people waiting outside. I got an appointment for about forty minutes later, which I figured was pretty good, considering. The guy at the Genius Bar confirmed what I had suspected–my computer was the victim of the faulty logic board problem (see http://www.apple.com/support/ibook/faq/). The bad news was that the computer had to be sent off for a week to ten days; the good news is that the repair would be covered. Whew.

So off I went to walk dogs for a few hours, and then I came home to shower and rest for a little bit before going to work at the library–and it was then that I realized that I no longer had the book I was reading, which I’d last had at the Apple store. I called up, and they said yes, they had it. Thus I got to drive back to Oakbrook, where, happily, the book was waiting for me, topped with the lovely blue sticker you see here. Trust Apple to make even their lost and found signs look pretty.

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Pingback by lis.dom » organization: or why I am not a cataloger

26 January 2006 @ 11:17 pm

[...] This is a post I wrote by hand when my computer was off getting fixed. I didn’t get around to transcribing it until now. [...]

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Pingback by lis.dom » in-transit updates

24 February 2006 @ 10:31 pm

[...] Remember how my computer died last month? Well, yesterday it did it again. Thanks to some words of advice and encouragement from Jessamyn, who I know has had similar problems, I was able to speak calmly but firmly to the nice people at Apple and explain that I was not going to drive to the Apple Store in West Des Moines, and they agreed to send a box to my new digs in Wyoming, and I will send the computer to them, and they will send it back to me all fixed and happy. . . at least for another month and a half. [...]

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