lis.dom

Laura Crossett on the LIS domain

an open letter to the Edwin Mellen Press

I should have written this a long time ago. My delay comes not from hesitation or indecision but from illness, and for that, I apologize. My thoughts may be late in coming, but they are no less sincere.

I am a librarian. My father, John M. Crossett, was a Classics professor. He was also, albeit not until after he died, an Edwin Mellen Press author. The Press published the Festschrift his former students and colleagues compiled in his honor and later the translation and commentary of Longinus’s On the Sublime that he did with James A. Arieti. Although I have been in touch with many of the people involved in both publications, the words and opinions here are my own.

Dale Askey is also a librarian. Several years ago, he published a blog post critical of the quality of the scholarship and books put out by Edwin Mellen Press. The blog post has since been removed, but Edwin Mellen Press sued both Askey and his current employer. Mellen has now dropped at least one of those lawsuits, citing, among other things, “social media pressure,” and, among others, that it is “a small company” and “must choose its resources on its business and its authors.”

I signed a petition asking Mellen to drop the lawsuit.

I know, at least by name and reputation, many of the people involved in the social media pressure, although I also know there are many more.

Librarians, like many professionals, are often quick to spring to the defense of one of their own, and we have done so in this case — the case of a man in trouble for having an opinion.

My father was a man of many opinions. Many of those opinions made him unpopular in the times and places that he taught. But his ideas — in the form of those who did admire him — found a home at Edwin Mellen, and I am grateful to the Press for that. My copy of Hamartia, inscribed by its editors to me, is one of my most cherished possessions.

There are few things my father and I would have agreed on (the wars in Iraq and Afghanistan, gay marriage, abortion, and the Western canon spring immediately to mind as points of divergence). But I believe that he would agree with me on this one thing: a lawsuit is no way to respond to criticism. The proper response in a scholarly community to a disagreement is not to sue to but to argue. Make your case. Support your argument with examples from the text, from critics, from experts, from data.

John Milton, one of my father’s favorites, one of mine, and, I daresay, one of yours wrote

For Books are not absolutely dead things, but doe contain a potencie of life in them to be as active as that soule was whose progeny they are; nay they do preserve as in a violl the purest efficacie and extraction of that living intellect that bred them. I know they are as lively, and as vigorously productive, as those fabulous Dragons teeth; and being sown up and down, may chance to spring up armed men. And yet on the other hand, unlesse warinesse be us’d, as good almost kill a Man as kill a good Book; who kills a Man kills a reasonable creature, Gods Image; but hee who destroyes a good Booke, kills reason it selfe, kills the Image of God, as it were in the eye. Many a man lives a burden to the Earth; but a good Booke is the pretious life-blood of a master spirit, imbalm’d and treasur’d up on purpose to a life beyond life.

Mellen has made a promise to keep all its books in print, and it has done so, thus preserving some life-blood that is quite precious to me, but I am just me. The quality of Mellen’s books as a whole, their place in libraries, and their contributions to scholarly discourse I leave for others to judge — I am a public librarian, not an academic. But as I judge books by their contents, I judge men and women by their characters. Dale Askey had the courage to voice an opinion. Edwin Mellen Press, on the other hand — you had the cowardice to try to shut that down. You believe Dale Askey tried to kill a good book, but he did not. He burned nothing; he destroyed nothing. You, on the other hand, are attempting to kill off the voice of a man. No one who claims to work in the tradition Milton defended, no one who “remains resolute that all have the right to free speech,” has any right to shut down a disagreement with a lawsuit — not, at least, if they wish to be found to be of good character.

Posted in change the world, libraries and librarianship, media matters, political world | 3 Comments

Publishers Still Hate You, But They Want to Look Nice

I’m really glad that Simon & Schuster has agreed to make “an exception to their current national eBook sales policy for libraries” for my humble little state so we can have ebooks of the selection for this coming year’s statewide reading program.

I’m a lot less glad that there’s a policy Simon & Schuster needs to make an exception to at all. As American Library Association President Maureen Sullivan put it, “It’s a rare thing in a free market when a customer is refused the ability to buy a company’s product and is told its money is ‘no good here.’”

The Iowa librarians who persuaded Simon & Schuster to make this exception had, apparently, quite a bit of persuading to do:

Simpson and Martin provided answers to a series of questions asked by S&S such as the history of the AIR [All Iowa Reads] program (now in its 11th year), how many Iowans read the AIR selection, how many copies are sold, names of past AIR titles, circulation numbers. “We gave the data we have,” said Martin. “While we don’t know the exact number of circulations of our selections, we do know that Iowa libraries own a total of 300 to 400 copies of each of the previous AIR titles.

The rest of the press release from the Iowa Center for the Book has a similarly librarianly, conciliatory tone. I don’t feel conciliatory. My gratitude toward Simon & Schuster is real, but it is neither wide nor deep. It shouldn’t be necessary to supply data to a publishing company to demonstrate that libraries buy books and patrons read them. We’ve been buying books from publishers for centuries now. It shouldn’t be necessary to beg, as a publicly-funded institution, to buy something that is freely available on the open market. Publishers ought to care about readers all the time, not just when someone begs them to make an exception.

I’m a librarian, and, as one of my library school professors said, librarianship is not a refuge. I’m a fighter, not a begger. Who’s with me?

Posted in books and book notes, change the world | Comments Off
  • 19 December 2012 at 8:25 pm Andy
    Yep. We need to nail asses to the wall.
  • 19 December 2012 at 8:39 pm bevedog
    Yeah, ass nailing. That's what librarians do best.
  • 19 December 2012 at 8:45 pm Running Slow
    ^ o_O

some kinds of help

I read The Help a few years ago. I’d like to say I purchased it for the library because I knew it was going to be big, but I suspect it had more to do with my interest in reading about the Civil Rights era and wondering how a southern white woman would handle the topic. I haven’t seen the movie and probably won’t — I rarely see movies at all, and I tend to stay far, far away from anything the entire rest of the world is talking about (and oh, how our patrons are talking about it).

I have, however, been reading with great interest the reviews of the movie that my friend Cecily has been posting, because they both confirm what I thought — that this is a movie designed in large part to allow white people to feel good about themselves — but also add to my understanding of the vast gaps in my understanding of race and what it means and how it feels.

Any time I’m at a conference or something that offers a diversity workshop or session or training, I go. I don’t do this to get accolades (oh, who am I kidding? I always want accolades — I don’t know any white person who doesn’t want to be cool like that) — but I do it also because I’m endlessly fascinated by the ways in which we fail to perceive the experience of others and how that failure has consequences for so many people.

Yesterday in the mystery book discussion group I run here at the library, we were talking about Tom Franklin’s book Crooked Letter, Crooked Letter. It’s about a white boy and a black boy who are secretly friends for a brief time as teenagers and who then grow up — the black man to be a local baseball star turned town constable; the white man to be a recluse whom everyone suspects of murder. Of course everyone talked about how it’s so unexpected to have those roles reversed. Sigh. Sigh that we think of them as “roles,” sigh that we so automatically have an idea of who should be cast in which part, sigh that we think our noticing that we have that expectation means we are enlightened people.

And everyone wanted to talk about The Help, which almost everyone had read and everyone was planning to see. Everyone who had read it liked it — hell, I liked it well enough — it’s a good story, it’s got likeable characters and some that you just love to hate, and, as I mentioned, if you’re white, it’s exactly the sort of book that lets you feel really good about yourself. So when someone asked what I thought, that’s what I said. That it was a story that worried me a bit because it was too easy to dismiss as a story. That it’s like the narrative of the Civil Rights Movement that says “Rosa Parks wouldn’t give up her seat and Martin Luther King Jr. had a dream and now everything is better!” That it was a little sad that in 2011, we were all going to see black actresses play domestic workers.

And that got us into a bit of a discussion of current problems — of the cabdriver someone had who said no, he couldn’t make a right on red, of the coworker someone else had who wasn’t allowed in a gated community. At moments like these I always wish I had an endless supply of copies of Peggy Macintosh’s White Privilege: Unpacking the Invisible Knapsack, and then I think what a total snob I am for thinking that I’m doing a better job at humanity just because I’ve read the thing so many times.

I love to read about the Civil Rights era because it was so complicated. It’s like the line in Matthew about “I come not to bring peace but a sword.” Some days I’m all about Gandhian nonviolence and some days I’m down with by any means necessary. Some days I get furious at the black kids in SNCC for kicking the white kids out, and some days I think it was completely necessary. And I think about how Dr. King’s dream was Malcolm X’s experience when he went to Mecca, but how pretty much none of us live in that world most of the time. And then I read and think some more, and some more, and try to live my days with grace.

Posted in books and book notes, change the world | 2 Comments
  • 11 August 2011 at 7:54 pm laura x
    My take on The Help, sort of.
  • 11 August 2011 at 7:56 pm MoTO #TeamMonique
    I luh you forever for just this bit right here: "I’m endlessly fascinated by the ways in which we fail to perceive the experience of others and how that failure has consequences for so many people. " Now I must go back and read the rest of the piece.
  • 11 August 2011 at 7:58 pm MoTO #TeamMonique
    Well done my dear. Well done.
  • 11 August 2011 at 7:59 pm MoTO #TeamMonique
    THIS IS REQUIRED READING YOU ALL!
  • 11 August 2011 at 8:00 pm Derrick
    Love that you shared your thoughts on this, x.

my take on the swartz situation

I’ve been responding here and there on FriendFeed with my thoughts on the whole Aaron Swartz situation, but I’ve got enough of them that they merit their own blog post.

As I’ve noted before, I am not a lawyer, and I have no thoughts whatsoever on the probably legality or illegality of what Swartz has been accused of doing. And as Nancy Sims has clearly documented, his legal case is not a copyright case — and I am in no sense a copyright expert.

But the Swartz case fascinates me nonetheless, because it is puzzling and because it poses huge, potentially revolutionary questions about scholarship, ownership, and access.

But let’s start with the puzzling:

  • Aaron Swartz is a fellow at Harvard and thus presumably has access to JSTOR there. He decided, however, to do his data scraping via guest access at MIT.
  • JSTOR does allow for special use cases if you need to get a whole bunch of stuff, but he did not ask them about this project. (I’m unclear on whether their special use would extend to 4 million articles, of course.)
  • The prosecution claims that Swartz was going to release these 4 million articles publicly, but there’s no evidence of that. Swartz has done big data-mining things for scholarly articles before, but there’s no evidence that he was or was not going to do something similar with these articles.
  • Swartz himself hasn’t released any statements about his intentions.

So, puzzling indeed.

Then there are the possibly revolutionary questions that I, at least, think his action raises — or makes more visible. These questions have been around for years, and, as Barbara Fister notes, librarians have done just about everything but set themselves on fire in an attempt to get other people to notice.

  • For whom is scholarship intended?
  • Who owns — or more properly, who should own — scholarship?
  • What constitutes fair and reasonable access to scholarship, and how does the computer age change that?

I’ll continue to follow Swartz’s case because, hey, I love a good internet scandal. But what I really hope will happen as a result it is that more people will focus on those questions — and that more things will change.

Posted in change the world | 1 Comment
  • 21 July 2011 at 5:36 pm bevedog
    Using the MIT network makes sense to me if I put myself in his shoes: he'd rather get in trouble with MIT where he had no standing than with Harvard where he had a lot to lose, I guess.
  • 21 July 2011 at 5:40 pm DJF
    Steve, there's also the fact that if he's attempting to make about about access to the scholarly record (and we still don't have a clear statement from him about what the point was), he needs to demonstrate how things work for "guests", and not for privileged faculty.
  • 21 July 2011 at 5:43 pm bevedog
    I don't really buy that, DJF. Most guests don't break into server rooms or whatever.
  • 21 July 2011 at 5:44 pm Peter Dawson
    He scrapped the data -maybe to mine for all the dirty data embedded in these articles ?
  • 21 July 2011 at 5:44 pm DJF
    Yes, I know. That's what muddies whatever point he might have been trying to make.
  • 21 July 2011 at 5:45 pm bevedog
    I think we are all ignoring the most important point here, that being his devilish good looks.
  • 21 July 2011 at 5:46 pm Peter Dawson
    Hey not too mention he got into the cage.. thats is a B&E situatuion !
  • 21 July 2011 at 6:34 pm laura x
    Damn, I forgot to add in a thing about his looks. It would need a new category. Aaron, you're a fine looking young man.
  • 21 July 2011 at 6:38 pm comix aka martha
    Yes :)
  • 21 July 2011 at 9:59 pm N. Ansi
    Awesome post, Laura. I wanted to talk about the "weird completely open questions" in my post, but ran out of steam. You did it better than I could've - you hit all the "this is weird" points I wanted to nudge at, and more. I agree that the choice to use MIT rather than Harvard may have been an attempt to distance the questionable activities from the campus where he was employed. But I think there's another good reason - MIT has a campus culture that embraces hacking (though their definition is a bit localized), and might be less likely to get riled about it.
  • 22 July 2011 at 12:08 am bevedog
    Ooh good point about the campus cultures

oh, you mean organizing skills!: activism as management metaphor

Long before I ever imagined becoming a librarian, I was an activist, and being an activist, as it turns out, has taught me how to be a librarian — or more precisely, perhaps, how to be a manager librarian.

Like many people, I had to take a required management class in library school. I loathed this class. I loathed it from day one, when the adjunct professor started talking about Dilbert and reading Peter Drucker to us. I did not go into librarianship in order to make a profit. I did not go into librarianship in order to talk about Who Moved My Cheese?. I did not go into librarianship in order to bandy about terms like “human resources.” (I quote the great Utah Phillips: “You’re about to be told one more time that you are America’s most valuable natural resource. Don’t ever let anyone call you a valuable natural resource? Have you seen what they do to valuable natural resources in this country? Have you seen a strip mine? Have you seen a clearcut in the forest? Have you seen a polluted river?”)

They stuff they teach in management courses doesn’t resonate with me. It makes me ill. And I’m guessing I’m not alone. I think a lot of us went into librarianship because we didn’t want to participate in the market economy (and then, of course, we discovered database licensing and realized we were screwed on that point, but that’s another matter for another time). We may have made our peace with the fact that we do have to buy and process things in order to share them with our communities, but damned if we’re going to start saying utilize for use or making everyone read Good to Great or idolizing the Starbucks corporate model.

I talk about the reader’s advisory approach to life a lot (to the point that I was sure I’d written a blog post about it, but apparently I haven’t). If you do any reader’s advisory, you know that the first premise is that “x is a great book!” is a very unhelpful way to help people figure out what to read next. You have to figure out what they’re looking for in a book, what appeals to them, and try to find things that line up with that. It’s a refreshing approach to literature if you’re coming out of academia (and particularly out of a writing program). I try, then, to extend that idea as much as possible to the rest of life. If one set of metaphors doesn’t work for me, or one activity, can I find something that will?

And that’s when I hit on it: every skill I needed as a library manager was something that I’d actually learned as an activist and organizer.

I attended my first political meeting at age fourteen, in August of 1990. Saddam Hussein had invaded a country called Kuwait, which I’d known until then only as one of those tiny places in the Middle East — a place the New York Times described as “a family-owned oil company with a flag.” The United States was pondering intervention, and I was opposed to the idea, so when my friend called and said there was a meeting about it at the university that night, and did I want to go, I said sure.

In high school I protested a war, I helped defend an abortion clinic, I marched against the Ku Klux Klan. I wrote letters to editors and Congressmen. I sat at tables and sold buttons, and I stood on street corners and handed out leaflets. I worked as a marshal at marches, wearing a white armband and walking along the edge of the crowd to help keep things moving and to help prevent fights with hecklers. I went to lectures and read newspaper articles. I watched the vote to authorize the use of force in the Gulf on my friend’s television on January 15, 1991, and I listened to Neal Conan reporting about the start of the ground war on my Walkman while at a meeting at Schaeffer Hall a month later. And I went to a lot of meetings.

I went to tiny meetings like that first one, eight or so people in a room trying to take an amorphous idea, a feeling, and turn it into a movement with a name and a purpose. I went to bigger meetings where we argued about points of unity. I went to meetings where we made signs (the cement floor of North Hall, the sound of Crosby, Stills, Nash & Young, and  the scent of permanent markers will be forever wedded in my memory). I went to meetings where we planned teach-ins and meetings where we planned actions.

I’m 35 years old now, and off and on for twenty years I’ve been spending part of my time this way — as an antiwar activist and later as an anti-sweatshop and labor rights activist. That activism has taught me skills — how to plan an event, how to write a press release, how to engage people, how to speak in public, how to listen to people and how to talk to them — and it’s given me lifelong friends, and it has, perhaps more than anything I’ve ever done, made me who I am.

There are, I suppose, other ways to learn to deal with disappointment and rejection and failure. There are other ways to learn to find your voice, other ways to learn to wade through bureaucracy (getting money into and out of the UI Students Against Sweatshops student business office account at the University makes any budget cycle irregularity I have dealt with since seem simple), other ways to figure out how to inspire people to join a cause or to work together. But I learned all these things — all of which are crucial to my day-to-day work — not from any management guru, but from my comrades.

When I hear people talking about leadership and project management and teamwork, I often think I have no clue what they mean, and that these are skills I totally lack. Then I start to think about it, and I realize oh no, I do know. They mean organizing. And that? That I do know how to do.

So when people ask for my favorite management book, I say Rules for Radicals. When they want to know where I look for examples and inspiration, I say the Civil Rights Movement (and I mean the real stories, not just the Rosa Parks sat on a bus and Martin Luther King had a dream and now everything’s hunky-dory version — read the accounts of organizing the Montgomery bus boycott, and you’ll learn a lot about working with other people).

Posted in change the world, me | 7 Comments
  • 13 July 2011 at 5:20 pm laura x
    A post I've been planning for a long, long time.
  • 13 July 2011 at 5:45 pm Catherine Pellegrino
    Co-worker at MFPOW's library development office: "hey, you're really starting to talk like a development person!" Me: "No, actually, I'm talking like a labor organizer."
  • 13 July 2011 at 8:14 pm Melissa M
    Yes! Great post. I've never read "Rules for Radicals," but I recently read "Freedom Summer" by Bruce Watson, and there's lots in there for the combination manager/organizer.

accompaniment in the library

One of the first things I learned in library school (despite my sometimes disparaging comments about the general state of library education, I did learn some things there) is what I now think of as the IANALIANADIANAA disclaimer. I Am Not A Doctor I Am Not A Lawyer I Am Not An Accountant. If you work in a public library, you know the drill: I can help you print off a list of workers comp attorneys in the area, but I can’t give you any advice about your workers compensation case. I can help you search MedlinePlus, but I can’t give you a diagnosis or advice about your prescriptions. I can show you where the tax forms are, and I can even print more off for you, but I can’t do your taxes.

Those are all easy enough: my legal knowledge is close to nonexistent; my knowledge of medical conditions, despite being the daughter of a doctor, is limited solely to psychiatric disorders; and I have a computer program do my taxes.

But often I get questions at the desk that are looking for other kinds of advice, and these are harder to interpret.

At my first-ever library job, I worked regularly at the children’s desk. I got a lot of questions from adults, though, perhaps because the actual reference desk at that library was a fortress-like monstrosity with staplers and scissors chained to it, or perhaps because I was closest to the copy machine. One evening a young woman came in with a paper she was writing, wondering if I could proofread it.

I was fairly certain that this was outside the bounds of “other duties as described,” and that I was in fact supposed to tell her that I could not do that for her. But it was a quiet night in the library, and it was a short paper, just a page long, and I used to teach freshman composition. I said okay. I did a quick job, fixing just proofreading stuff, since that was what she had asked for, but she clearly needed more help. I asked what school she went to. It was a community college nearby, so while she went to use the computer, I did a little sleuthing. Sure enough, they had what sounded to me like a writing center. I jotted down the information, and before the patron left, I gave it to her, suggesting she stop by or give them a call. She thanked me.

Then I emailed the contact person I found listed on the page for the center, just to let him know I’d sent someone there, and hoping that it was the right place. He wrote back the next day, and I still remember his words. “It breaks my heart that students don’t know about the center.” I told him I’d do my best to spread the word.

Over the years as a librarian I’ve gotten a lot of questions from patrons that hover on the boundary between providing library reference services and providing advice. I’m not, I suppose, supposed to tell people that their resume would look better if they formatted it differently, or that yeah, it does sound as though the situation with their landlord does sound like a case for the tenant-landlord association. And I don’t go right out and tell them these things, or walk around looking for those situations. But I can’t claim never to have answered such a question.

The other night I went to hear a talk by the historian Staughton Lynd. He spoke about the organizing mistakes of SNCC and of SDS‘s ERAP project*, and about the philosophy of accompaniment. He realized, he said, that after he got his law degree and went to work with steelworkers and later prisoners, that he suddenly had skills to offer to a fight that belonged to both of them, not just some amorphous idea of how he wanted to help people and do good. And he talked about something his wife Alice said at the time, when she was doing draft counseling: “The meeting between the draft counselor and the draft counselee is a meeting between two experts.” I don’t think I’ve ever heard a more perfect definition of library work, and I got to tell Alice Lynd that after the talk.

In her case, she was the one who knew all about draft boards and regulations and the requirements for being a conscientious objector, but the draft counselee was the one who was an expert on his own life, on what it would mean for him if he had to go to war, on what it would mean for his family and his own conscience.

I am an expert on searching databases and using basic computer programs. I am an expert on circulation policies. But the patrons are the experts on their own lives — on their job searches, on their quests for knowledge, on the books that got taken with a non-custodial parent after a divorce, on the experience of having a relative or friend in the prison system whom they’re trying to locate.

I always tell people that I went into librarianship on the theory that at least it would do no harm, and that’s true, but that’s not all of it. I went into librarianship because I have the skills for it, and because, as it turns out, those are useful skills. They’re skills that allow me, even for just the few moments of a reference transaction, to encounter another expert, and to work together with her. I am, daily, humbled by that experience, and I hope I always will be.

*Remind me some day in my copious spare time to contribute to some of these Wikipedia articles.

Posted in change the world, libraries and librarianship | 3 Comments
  • 21 April 2011 at 8:07 pm laura x
    Thank you. Seriously, Staughton and Alice Lynd made me happier about my chosen profession than I think I ever have been.
  • 22 April 2011 at 4:50 am Marianne
    I've got a lump in my throat. Thank you for writing this.

hearts and minds and ebooks

Like just about everyone else in libraryland in the past few weeks, I’ve become immersed in the HarperCollins ebook expiration outrage known on the internet as #hcod. (That stands for HarperCollins Overdrive, but of course we in the Library Society of the World like to think that the Cod of Ethics is in there too. The Cod of Ethics disapproves, by the way.) (For those not in the know, HarperCollins announced a couple of weeks ago that starting March 7, all ebooks published by HarperCollins purchased through Overdrive — one of the main vendors of ebooks to libraries — would vanish after the 26th checkout, and libraries would have to repurchase them.)

We’ve had all kinds of reactions here. We’ve had sputtering outrage. We’ve had manifestos. We’ve had videos. We’ve had graphics. We’ve had long posts about the nature of print and digital materials. We’ve had numbers run. We’ve had roundups of posts. We’ve had discussions of the news and the reactions and the posts and discussions of the discussions!

I’ve been reading and following and muttering and despairing along with everyone else. Then Monday my coworker had the brilliant idea that we should display some of our “best loved” books — things that had circulated over 100 times, and we got it all together in the course of the day due to a fortunate set of circumstances involving my office furniture getting partly replaced and a table needing a new home that was perfect for a display and a lot of other details I won’t bore you with.

Then I saw some numbers Jason Griffey posted about book circulation at his library. His conclusion? At his academic library, if they applied the HarperCollins ebook rules to the physical collection, they’d have to replace 126 books.

So that got me curious about our collection. Our display was limited to adult books that had checked out over 100 times (there were 220 of those). But what would it be like if I applied the same parameters Jason used?

Here’s the breakdown:

We have 88,680 circulating books in our collection. 23,083 of them have checked out over 26 times.

So yeah. . . if HarperCollins ebook rules suddenly applied to the physical books in our collection, we’d have to replace over 23,000 books.

We would have to replace over one third of our book collection.

If you break down the numbers further, you find that that would mean over 50% of the children’s collection and about 23% of the adult collection. Anyway you look at it, though, it’s still 23,083 books. And that’s a lot of books, and a lot of money. My fiction budget for the year is about $21,000.  It’s generous, but it would not go far if I had to replace even just the adult fiction books in that list.

Griffey and others have noted that, obviously, these kinds of numbers will vary greatly between libraries and types of libraries. Others have pointed out that arguing with these numbers is not ultimately what this argument is about. And I agree with them, to a certain extent.

We are not going to win this with numbers. Libraries are a part of the book market, but we’re pretty clearly not a big enough part of it to make an economic boycott work — and an economic boycott would have the added problem of potentially keeping things from our patrons, which we are not into.

No, this isn’t an economic argument, or a how many circs has your copy of Catch-22 made it through argument.

It’s a hearts and minds argument.

And I don’t mean the publishing industry’s hearts and minds. While some of the individual people involved must have such things, the gigantic corporations they work for, despite their “corporate personhood,” do not.

I mean the public’s hearts and minds.

This is a battle about winning — and rewinning — the hearts and minds of the public. It’s a battle about reminding them what libraries have always done for them. We not only provide information and entertainment — we also preserve it. We made it available to you free not only of cost but also free of licensing agreements, entanglements with corporations, and invasions of your privacy.

We need to remind our public of how we have done that. We need to tell them about how we are currently trying to do it. And we need them to understand what we need in order to be able to go on doing it in the future.

I don’t know yet all the things we will need, but I know that among us all, we do.

Posted in change the world, media matters, political world | 5 Comments
  • 9 March 2011 at 3:55 pm maʀtha
    "This is a battle about winning — and rewinning — the hearts and minds of the public. It’s a battle about reminding them what libraries have always done for them. We not only provide information and entertainment — we also preserve it. We made it available to you free not only of cost but also free of licensing agreements, entanglements with corporations, and invasions of your privacy."
  • 9 March 2011 at 3:56 pm maʀtha
    *ducks head, raises solidarity fist*

information wants to be expensive

On the one hand information wants to be expensive, because it’s so valuable. The right information in the right place just changes your life. On the other hand, information wants to be free, because the cost of getting it out is getting lower and lower all the time. So you have these two fighting against each other

Stewart Brand, 1984

This week, Amazon.com unveiled Singles: short pieces by well-known writers that are — you guessed it — available exclusively for Kindle.

The New York Times, not wanting to be left out of this small exclusive market, just released its own short ebook, currently available through the Kindle store and Barnes & Noble but “coming soon to the iBookstore and Google eBookstore.”

At the moment, none of these ebooks are very expensive: they range in price from $0.99 to $5.99. But looked at another way, these titles are all very expensive, especially if you are a library.

Let’s say you have a patron who wants to read one of those $0.99 Kindle Singles. Since it’s a Kindle exclusive, it’s not going to be available through Overdrive or NetLibrary, the two main vendors of ebooks to public libraries. If you’re a library that loans Kindles (and there are some, although as far as I can tell it’s still a dubious practice according to Amazon’s Terms of Service), you could of course buy a copy for one of your circulating Kindles. In theory, although this might also be dubious, you could buy a copy and have it on a computer dedicated as an in-library Kindle book reader, or, I suppose, as a loanable laptop Kindle book reader. Of course, those options require that you have a Kindle or a laptop to loan, or a computer to set aside. All of those things are considerably more expensive than the $0.99 ebook.

Get over it, Crossett, I hear some of you saying. It’s $0.99 cents. People can afford to pay that themselves for something they want to read. Well, sure. If they can afford the device or computer to read it on, they probably can afford the $0.99. But libraries — public libraries in particular — are about providing access to everyone, not just to those who can afford it.

Basically, I look at these ebooks and I think, The newspaper of record has published a book on a hot topic that I cannot provide to library patrons. This sucks.

Libraries not just about access: they are also about preservation. Digital preservation is doable. There are libraries and librarians working hard to do it right now. But we can’t preserve something we can’t access and — I’m speaking beyond my technical expertise here, but I’m going to go out on a limb — my guess is that the digital rights/restrictions management software installed on these ebooks would make it damn hard for the digital preservationists to do their thing without, like, breaking the law. Not good. It makes one think that the real censors will turn out not to be the government book burners of Fahrenheit 451 but the corporations that make a profit by restricting access.

Of course, none of this really matters to the ebook makers and publishers and sellers. They are, like the big information vendors, playing a different game. It’s fine with them if library econtent is a wasteland.

I deal on a daily basis with patrons whose lives are made more difficult by technology — who have to accomplish all the things that modern life requires us to accomplish online in hour long sessions on public library computers. If I’d had to work like a patron today, I wouldn’t have gotten much of anything done. The rise of emedia means that not only is information inconvenient for our patrons to gather — it’s downright impossible. Can I interlibrary loan an ereader from some library that loans them? ‘Cause I’d like to read that book about Wikileaks. Thanks.

Posted in change the world, political world | 1 Comment
  • 27 January 2011 at 11:16 pm laura x
    I figured. Grar.
  • 27 January 2011 at 11:17 pm laura x
    Also, new blog theme!

girl meets copyright

The other day, a friend called to tell me that she was getting published in an international journal. The first words out of my mouth were, “Be sure you read your copyright agreement.” Yup. Not “Congratulations,” not “That’s great,” not “When can I get a copy?” Nope. I am such a librarian that the first thing I told her to do was to check her copyright.

I spent my formative years, as most people do, blissfully unaware of the intricacies of intellectual property. In fact, I’m fairly sure I didn’t run across that term until I was in graduate school (my second graduate school). Oh, I’d looked at the copyright statements in books from time to time, to see when they were written, and I’d realized that sometimes the copyright date didn’t really tell you that, because it was the date the copyright was renewed, or it was a copyright for that edition or something. I’d seen the battered paper sign taped up by the copy machines at the public library that gave dire warnings in small print about photocopying copyrighted material. I knew that when my favorite used record store put up a cutout of Garth Brooks saying you shouldn’t buy used CDs, it was making fun of the movement started by Brooks and other artists to clamp down on the sale of used CDs because they supposedly cut into their profits. But on the whole, copyright wasn’t something I ever thought about. The phrase “public domain” had not yet entered my consciousness.

How I got from those days copy ignorance to my current state of copyawareness is an interesting, and, I hope, instructive story.

This blog has had a Creative Commons license on it since it started back in 2005, which is around the same time I learned of the existence of Creative Commons, and since all the hip librarian bloggers were doing it, it seemed like the Thing to Do. And it resonated with me–I liked the idea that I could specify how people used my work, though it wasn’t something I had ever thought about before.

About a year later, I got asked to contribute something to a special issue of Counterpoise being edited by the Homelessness, Hunger, and Poverty Task Force. Graduate school, multiple jobs, and life being what they are, I ended up deciding to give them not something new, as I’d hoped, but rather a column I had written back when I wrote for the Daily Iowan that I thought would be appropriate. I had been in library school for long enough at that point that I had a dim idea I ought to ask the paper about reprinting it. I did, and they said, “oh, yes, you can do that; there’s a form to fill out and the publication that wants to reprint it will need to pay a $10 fee.” Um.

So I asked for the form, and I filled it out to the best of my knowledge, and I sent the company a check and thought, “well, I guess I got paid $16.50 for this, so I still made a profit on it.”

Several years later, when I was fully employed as a librarian, the Iowa thesis and dissertation open access policy came out. Basically, it required everyone submitting a masters thesis or doctoral dissertation at the University of Iowa to submit it electronically and make it part of an institutional repository that would be fully searchable and available online. Iowa’s was not the first such policy, but it was among the more controversial, largely because it aroused the ire and wrath of the writers.

Before I became a librarian, I was a dog-walker, and before that, I got an MFA from the Nonfiction Writing Program at the University of Iowa, which is the unfamous cousin of the much more widely known Iowa Writers’ Workshop. I was a heavy library user. I loved books! I loved bound periodicals! I even loved that I could find newspaper articles via LexisNexis, via dialup, from my home. I loved libraries! But I did not know diddley-squat about them, or about copyright, and neither did most of my writer friends. And so when that mandate came out, my old graduate program listserv, which I still subscribe to, which is mostly a sleepy little thing with occasional posts about residencies or calls for submissions or announcements about readings, went crazy.

Graduates who had written essays using the real names and identities of people went apeshit at the idea that those essays might get digitized and the people might find them whilst Googling themselves. People who’d had things published fretted about the consequences of having those things, often in earlier draft form, digitized. People who hoped to have things published worried they’d never be able to because no one would publish stuff that was already out there on the web. To some extent, these concerns are legitimate (although to the “I used real names” people I wanted to say, “and you were not concerned about the people who could walk into the library and take your thesis off the shelf and read it? Or find it in a library catalog and request it?”–neither of these is, of course, comparable to late-night ego-surfing, but it would be enough to give me pause when mentioning people in a piece of writing), because most mainstream publishers are still freaked out about electronic text and believe that no one will ever pay for things any more if they can get them for free somewhere else. And their concerns were, eventually, listened to — the current policy allows MFA students to choose open access electronic deposit only if they want to, and there is strong language about how paper theses will never be scanned.

Recently, an old friend asked if she could get a copy of an essay of mine that she wanted to teach as a part of one of her classes. Library geek that I am, I immediately went off to see if the journal it was published in was indexed anywhere and if full-text from it was available. Somewhat to my surprise, it was, but not until a few years after my essay was published. So I fetched my copy of the journal from home and scanned a copy and then, good librarian that I am, went to check out the copyright situation.

If you’ve ever watched a VH-1 Behind the Music documentary, you know that there are several things that happen in the life of any musician. There are drug and/or alcohol problems. There are a succession of drummers. There are breakthrough albums or songs and later disappointments. There are quarrels with bandmates. And there is financial ruin brought about by the fact that the band was so excited that someone wanted to sign them that they didn’t bother to read the contract that says that all their money is going to their agent and their record label. Writers are much the same way, at least in my (limited) experience. You want to publish me? Oh thank you thank you thank you! And then you call all your writer friends, or at least all the one who you think won’t hate you, and you go out and drink toasts, and you get some paperwork from the journal editor and you send it back, and many months later, you get a few copies of this journal with your essay in it, and, well, there is no high like the high of seeing your name in print. I have never had a book published, but I’m guessing it’s a similar thing on a much larger scale. Oh yeah, there was that paperwork I signed about them printing my essay or publishing my book, but I just kind of glanced at it.

Well. Ha. I knew better now. I was a librarian. I had been reading Dorothea Salo religiously since library school. I knew you did not just glance at your publishing agreement. But of course back in 2003, that’s all I did. So this time around I went to go look it up. Literary journals, generally speaking, as I now know, retain the copyright on your piece until it is published, and then it reverts back to you. So sent my friend a PDF of my essay and told her the copyright was mine and she could use it with my blessings. She thanked me, in a slightly baffled fashion, and it was then that I realized that while I’ll always bridge two worlds, I will also always be a librarian.

Other people have written about open access and the humanities, and about why humanists, of all people, should be cheering the California Digital Library on in its boycott of Nature Publishing Group.* My librarian friends are mostly still afraid to talk about these issues when it comes to the creative writing types, though. But I’m not. I am a creative writing type, or at any rate, I was, and I can tell you that this stuff does matter, even for the creative folk.

So you want to complain that open access will destroy the marketability of your work? Okay. Fine. But then don’t complain when books cost money, and when that course packet of essays you want to put together for your class turns out to cost a lot of money, and when the library and the department send you nasty notes about the illegality of making multiple copies of copyrighted work for your classes. Because you know what? All those other writers want their work to be marketable, too, and their publishers all told them that the only way to do that was to clamp down on all these people trying to steal their stuff for free.

Do you want your school to go on subscribing to The Georgia Review and Granta, not to mention the little little magazines — all those obscure journals where you got your start? Then it’s very much in your interest to support things like the CDL’s fight against NPG, because library budgets are not forever expandable. Librarians want to give you access to the things that you want. It’s what we live for. Well, that and watching David beat Goliath. If you’re a writer, there’s a good chance that in addition to buying books, you use, or have used, a library heavily at some point in your life. There’s a good chance that you have generally positive feelings about libraries, albeit mostly as places that contain books. We are that, and we will continue to be that, at least in part. We want to do for your work what librarians have always done: collect it, preserve it, and make it available, in whatever ways are best suited to the time and the place and to patrons’ needs. (Translation: yes, we are looking at digital stuff. Yes, we may some day want your work in digital format, too. Yes, we think this is a good thing. Yes, we understand that you have concerns, and we do take those seriously. And we really don’t think you want to go back to the days of books in closed stacks findable only through searching gigantic tomes. Do you also want your book not to appear on Amazon.com?) But in order to do all of this, we need money, and right now, we are being gouged. California has decided they aren’t going to take it any more. I hope you will support them.

*As Dorothea notes, the CDL vs. NPG thing is only very tangentially an open access issue, and I realize I’m conflating a lot of things here that shouldn’t all necessarily be conflated. But they are related, and they are all often equally scary, and so I am treating them as kind of a big IP monolith for the sake of this particular exercise.

Posted in change the world, libraries and librarianship | 1 Comment

equal employment: having my say

One of the many unpaid jobs I have had over the years was that of staff writer for an alternative monthly paper in Chicago called Third Coast Press. The first big story I did for them [available as a giant PDF, if you are really interested] was about a couple of studies done by a couple of professors from the University of Chicago and MIT and by the Chicago Urban League concerning race and hiring. The first study [PDF] used just resumes — some sent out with “white” names with addresses in predominantly white neighborhoods, some with “black” names and addresses in predominantly black neighborhoods. You can guess which set of resumes got better responses. The other study [PDF] involved sending white and black candidates, where the blacks were actually better qualified than the whites, to in-person interviews and, once again, the white candidates fared much better. What interested me the most, though, was that it was the largest corporations — the Targets and Wal-Marts and Gaps of the world — that showed the least discrimination in hiring. What all those places had in common was that they had very strict standard hiring procedures, and there were thus fewer opportunities for the interviewer to say, “Oh, you went to Valparaiso? So did my best friend!”

I was thinking about these findings again in the light of the much-discussed Clay Shirky rant wherein Shirky says that women should act more like men — or at any rate adopt more of what he sees as male traits: assertiveness and risk-taking, if you like what Shirky says, or arrogance and outright lying if you don’t.

I live in a state that has the highest disparity in wages between men and women. Wyoming calls itself the Equality State on the strength of having been the first territory to give women the vote, not on anything it has done since. Most initiatives in the state that seek to address that problem are focusing on getting more women into traditionally male professions, most notably the energy industry. While I believe strongly that women should be encouraged to pursue those jobs, I don’t think that getting women into the energy is the solution to wage disparities in the state. Women already hold important jobs as nurses, childcare providers, and teachers. These are all jobs at least as crucial to the functioning of the world as energy industry jobs, but we do not pay them accordingly. Until we do, until we recognize and support the vital work that women do, we will never have any kind of equality.

Shirky is probably right in individual cases: if a candidate in the resume study had lied and given herself a “better” address, she might well have stood a better chance of getting a job. If a woman acts more “male,” that may well help her break into a profession. The tide of assertiveness — or arrogance — will lift those two ships. But when it comes to improving conditions for everybody, which is what I am really interested in, I think Shirky is dead wrong. As long as we treat “lifting people out of poverty” as “getting them better jobs” and “getting more pay for women” as “getting them into traditionally male occupations,” we will never solve the problem of poverty or inequality. There will always be scut jobs that need to be done no matter what kind of economy you live in. I have a good job, and my interests lie not in getting everyone a good job but rather in making everyone’s job good.

Posted in change the world, political world | 1 Comment
  • 26 January 2010 at 8:19 pm Mar₭ Liŋdŋer
    Hear! Hear!
  • 26 January 2010 at 8:29 pm MoTO #TeamMonique
    *stands on desk and applauds... ignores the stares of the other cubicle lemmings*